At Zahn Dental, we understand that successful implementation of new CAD/CAM workflow components requires more than unboxing equipment. It demands knowledge, confidence, and ongoing support. The Zahn Dental Technical Support Team is here to support you through implementation and beyond, offering you:

Troubleshooting | Real-time phone training with remote assistance | Video and on-site training | One-on-one tutoring scheduled by availability | Hands-on courses

Technical Support

Live Chat or Submit a Support Ticket

Log onto our Knowledgebase to submit a support ticket, live chat with an agent, or access all of the resources you need to be successful with your CAD/CAM equipment or software including user guides, tech tips, troubleshooting instructions and more.

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Zahn Dental Technical Support team

Available 11 hours a day, 5 days a week

TROUBLESHOOTING

Our Technical Support and Repair Teams provide ongoing support and troubleshooting.

Our 90-day implementation support is intended to provide you with the necessary assistance to work through any ongoing issues and feel confident when implementing new workflows.

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HANDS-ON COURSES

Need design help? We offer in-person hands-on courses regularly where our expert trainers walk through the step-by-step process of designing a digital denture. We want to ensure you walk away feeling the most confident and competent in your design skills so we provide follow-up webinars post course where you can ask additional questions.

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COMPLIMENTARY TRAINING

All CAD/CAM equipment purchases come with complimentary training.

Our expert trainers cover everything you need to successfully implement the equipment into your workflow, including maintenance, tips and tricks, and best practices.

  • Scanners: 12 hours of training designed to cover all basic aspects of design software in a schedule that accommodates your business
  • Milling Machines: 4 hours of training encompassing all aspects of the mill and nesting software, including maintenance and proper procedures to avoid issues with both the machine and software
  • 3D Printers: 3 hours of training that covers maintenance, nesting, and post-processing of the 3D printer and its software

Explore CAD/CAM Equipment

To ensure we can provide you

with the best support possible,

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Technical Support Tips

  • As technology in our industry advances, it's critical to keep your computer up to speed. Make sure it meets or exceeds your software requirements and regularly create backups to free up storage and improve your PC's performance.
  • Preventative maintenance and cleanliness is critical to long-term reliability of all aspects of the digital denture workflow.
  • To ensure your software is always running smoothly, be sure to be aware of when your computer (especially Windows or antivirus/firewalls) gets updates. They can cause unpredictable and undesirable behavior.
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